Privacy Policy | Growtomation.in

Growtomation ("Growtomation," "we," "us," or "our") is dedicated to protecting your privacy and informing you about how we collect, use, disclose, and manage your personal information. This Privacy Policy applies to all Growtomation websites and services that link to it (collectively, the "Services").

By using our Services or interacting with us, you agree to the terms of this Privacy Policy. Please read it carefully to understand our practices regarding your personal information. If you do not agree with our policies and practices, please do not use our Services.

1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, and industry standards. When we make changes, we will revise the "Last Updated" date at the top of this page. For significant changes, we will notify you via email or by posting a prominent notice on our homepage before the changes take effect.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Services after the effective date of the revised Privacy Policy constitutes your acceptance of the updated terms.

2. Information We Collect

We collect information about you in various ways when you use our Services. This information helps us provide, maintain, and improve our Services and ensures that we can communicate effectively with you.

2.1 Information You Provide to Us

Account Information: When you sign up for our Services, you provide us with your name, email address, password, and any other information you choose to share. This information is necessary to create and maintain your account, enable you to access our Services, and allow us to communicate with you about your account and the Services.
Payment Information: If you make a payment through our Services, we may collect your name, mailing address, phone number, email address, and payment information (e.g., credit card number). We use Stripe and Upwork to process payments, and they may use your payment information in accordance with their privacy policy. We do not directly access, handle, or store your full credit or debit card information; we only store the last four digits to assist with recurring payments. This information is used to process your transactions securely and efficiently.
Social Media Information: When you interact with our social media pages on platforms like Instagram, Facebook, Twitter, and LinkedIn, we may collect the information you provide, such as your contact details and messages. These platforms may also provide us with aggregate information and analytics about your interactions with our social media pages. This helps us understand your preferences and improve our engagement with you on these platforms.
Contact Information: If you contact us directly through our Services, we may collect additional information, including your name, email address, phone number, and the content of your message. This information is used to respond to your inquiries, provide customer support, and address any issues or concerns you may have.

2.2 Information We Obtain from Others

We may obtain information about you from other sources, including other users of our Services, third-party services, and publicly available sources. This information may include your name, contact details, and other relevant information that enhances our ability to provide personalized services. For example, we may receive information about you from social networks when you interact with our pages or share our content. This helps us understand your interests and preferences better.

2.3 Information We Automatically Collect

Log Information: When you use our Services, we collect information such as your IP address, browser type, Internet Service Provider (ISP), referring/exit pages, and timestamps. This information helps us understand how our Services are used, diagnose technical issues, and ensure the security and integrity of our Services.
Device Information: We collect information about the devices you use to access our Services, including hardware model, operating system, and device identifiers. This helps us optimize our Services for different devices, improve your user experience, and ensure compatibility with various platforms.
Crash and Error Information: If our Services crash or encounter an error, we may collect data to diagnose the problem, such as IP address, device name, operating system version, and other statistics. This helps us improve the stability and performance of our Services by identifying and addressing issues promptly.
Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your use of our Services. Cookies are small data files stored on your device that help us track your preferences, improve your user experience, and gather statistical data about our Services. You can control the use of cookies through your browser settings. We also use Google Analytics to analyze usage patterns; you can review Google's Privacy Policy to learn more.

3. How We Use Your Information

We use your personal information for various purposes, including:

Providing Services: To deliver, maintain, and improve our Services, process transactions, and send related information. This includes verifying your identity, processing payments, and providing you with the products or services you have requested.
Communication: To respond to your comments, questions, and requests, and to provide customer service. We may use your information to communicate with you about your account, our Services, and any updates or changes that may affect you.
Marketing: To communicate with you about updates, offers, and other information that may be of interest to you. We may send you promotional messages and newsletters, which you can opt-out of at any time by following the unsubscribe instructions in those communications or by contacting us.
Research and Analysis: To monitor and analyze trends, usage, and activities, and to improve our Services and develop new products. This helps us understand how our users interact with our Services, identify areas for improvement, and make informed decisions about future developments.
Personalization: To personalize and improve your experience with our Services by providing tailored content and features. We may use your information to recommend products or services that match your interests and preferences.
Security: To detect, investigate, and prevent fraudulent transactions and other illegal activities, and to protect the rights and property of Growtomation and others. This includes implementing security measures to safeguard your information and ensuring the integrity of our Services.
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements. We may use your information to meet regulatory requirements, respond to legal requests, and protect our rights and interests.

4. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, and marketing services. These vendors are obligated to protect your information and use it only as directed by us. We ensure that our service providers adhere to strict confidentiality and security standards to safeguard your information.
Legal Compliance: We may disclose your information to comply with legal requirements, such as court orders or warrants, and to protect our rights and property. We may also disclose your information to law enforcement agencies or regulatory authorities if we believe it is necessary to prevent or investigate illegal activities, fraud, or threats to the safety of any person.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner. We will ensure that the new owner continues to protect your information in accordance with this Privacy Policy. If such a transfer occurs, we will notify you and provide you with options regarding your information.
With Your Consent: We may share your information for other purposes with your consent. This includes situations where you have explicitly agreed to share your information with third parties for specific purposes.

Your Choices

We offer you various choices regarding your personal information:

Access and Update: You can access and update your personal information by logging into your account or contacting us. We encourage you to keep your information up-to-date to ensure you receive the best possible service. If you need assistance updating your information, please contact us using the contact details provided below.
Marketing Communications: You can opt-out of receiving marketing communications by following the unsubscribe instructions in those communications or by contacting us. Please note that even if you opt-out of marketing communications, we may still send you non-promotional messages related to your account and our ongoing business relationship. These messages are necessary for the administration of our Services.
Cookies: You can control cookies through your browser settings, but disabling cookies may affect the functionality of our Services. Most browsers allow you to block or delete cookies, but doing so may limit your ability to use certain features of our Services. For more information about managing cookies, please consult your browser's help documentation.

6. Data Retention

We retain your personal information for as long as necessary to provide the Services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retaining your information to comply with legal obligations, resolve disputes, and enforce our agreements.

We will securely delete or anonymize your personal information when it is no longer needed for the purposes for which it was collected, unless we are required to retain it for legal or regulatory reasons.

7. Children's Privacy

Our Services are not directed to persons under 18 years of age. We do not knowingly collect personal information from persons under 18 years of age. If we become aware that we have collected personal information from a person under 18 years of age, we will take steps to delete it. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

8. International Transfers

Your personal information may be transferred to, processed, and stored in countries other than your own. We will take steps to ensure that your information is protected in accordance with this Privacy Policy and applicable laws. By using our Services, you consent to the transfer of your information to countries outside your country of residence.

We implement appropriate safeguards, including standard contractual clauses approved by the European Commission, to ensure that your personal information is adequately protected during international transfers. If you have any questions about the international transfer of your personal information, please contact us.

9. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure server technology, and access controls. We regularly review and update our security practices to ensure the ongoing protection of your information.

However, no security measures are perfect, and we cannot guarantee the security of your information. You are responsible for protecting your account credentials and for all activities that occur under your account. If you suspect that your account has been compromised, please contact us immediately.

10. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Right to Access: You may request access to the personal information we hold about you. We will provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.
Right to Rectification: You may request that we correct any inaccurate or incomplete information. We will update your information as soon as possible to ensure its accuracy.
Right to Erasure: You may request that we delete your personal information, subject to certain exceptions. We will delete your information unless we are required to retain it for legal or regulatory reasons.
Right to Restrict Processing: You may request that we restrict the processing of your personal information under certain circumstances. This means that we will only process your information with your consent or for specific purposes, such as legal compliance.
Right to Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format. You can also request that we transfer your information to another data controller, where technically feasible.
Right to Object: You may object to the processing of your personal information based on our legitimate interests. If you object, we will cease processing your information unless we have compelling legitimate grounds to continue.

To exercise these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable laws and within the timeframes specified by those laws.